Privacy Policy.

This Privacy Policy explains what personal data Entelik collects, why we collect it, how we use it, and the choices you have. It applies to entelik.com and the Entelik platform.

1. Who we are

Entelik is operated by the founder, based in India. Contact: privacy@entelik.com.

2. What we collect

From visitors to this website

• Anonymised page-view analytics via Vercel Web Analytics — no personal identifiers, no cookies that identify you.
• Data you voluntarily submit through contact forms: name, email, plant location, role.
• Server logs containing IP address, browser user-agent, and timestamps, retained for 30 days for operational and security purposes.

From customers using the Entelik platform

• Account data: name, email, role, employer, login timestamps.
• Manufacturing data your team enters: batch records, deviations, calibrations, signatures, audit trail entries. This is your data — see your Master Services Agreement for the full data-handling terms.

3. Why we collect it

• To respond to your enquiry, schedule a demo, or process a gap-assessment request.
• To deliver the Entelik platform under our contract with your employer.
• To improve our website and product based on aggregated, anonymised usage patterns.
• To comply with applicable legal obligations.

4. What we don't do

• We don't sell your data. We don't share it for advertising. Ever.
• We don't use behavioural tracking cookies. The website is cookieless except for the minimum required for forms and security.
• We don't profile you or build a marketing graph for re-targeting.

5. Where data lives

Production data is stored in cloud infrastructure (AWS / GCP) in regions chosen for proximity to Indian and Southeast Asian customers. Some sub-processors are located outside India. A current list of sub-processors is available on request to privacy@entelik.com.

6. How long we keep it

• Marketing contact data: 24 months from last interaction, then deleted.
• Server logs: 30 days.
• Customer platform data: per the contract with your employer. Standard term is the duration of the subscription plus 90 days, after which we delete on request and issue a destruction certificate.

7. Your rights

You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email privacy@entelik.com from the address on file. We respond within 30 days.

8. Security

See /security for the full posture. In short: TLS 1.2+ in transit, AES-256 at rest, audit-logged access, three-strike lockout on signature attempts.

9. Changes to this policy

We may update this policy from time to time. Substantive changes are dated at the top of this page. Material changes affecting active customers are notified by email at least 30 days before they take effect.

10. Contact

Questions, requests, or concerns: privacy@entelik.com.